Dell Ethics


My friend Andrew continues to have trouble with customer service at Dell computers.

Reports that he’s not alone in his dissatisfaction with Dell got me thinking about Dell overall, Dell customer service (such as it is) and the company’s commitment to ethics. What relationship is there between Dell’s overall commitment (or lack thereof — I have no idea) to ethics, on one hand, and the quality of their customer service, on the other? Sounds like a great student project, to me.

So, just in case anyone wants to take on an overall assessment of ethics at Dell, here are some resources:

1 comment so far

  1. […] Dell Ethics « Purdue Pharma (and Execs) Guilty in OxyContin Case MBA in CSR » LikeBe the first to like this post. […]


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: