Dell Ethics

My friend Andrew continues to have trouble with customer service at Dell computers.

Reports that he’s not alone in his dissatisfaction with Dell got me thinking about Dell overall, Dell customer service (such as it is) and the company’s commitment to ethics. What relationship is there between Dell’s overall commitment (or lack thereof — I have no idea) to ethics, on one hand, and the quality of their customer service, on the other? Sounds like a great student project, to me.

So, just in case anyone wants to take on an overall assessment of ethics at Dell, here are some resources:

1 comment so far

  1. […] Dell Ethics « Purdue Pharma (and Execs) Guilty in OxyContin Case MBA in CSR » LikeBe the first to like this post. […]

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